Privacy Policy

Last updated: July 16, 2026

Aqua Luminate ("we," "our," or "us") operates the website https://aqualuminate.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from the Site.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Identifiable Information (PII): This includes your name, email address, postal address, phone number, and payment information (e.g., credit card details).
• Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
• Usage Data: As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

2. How We Collect Information

We collect information through the following methods:

• Direct Interactions: You provide data when you fill in forms on our Site, create an account, subscribe to our newsletter, or make a purchase.
• Automated Technologies: As you interact with our Site, we automatically collect Device Information and Usage Data using technologies such as cookies, log files, web beacons, tags, and pixels.
• Third-Party Services: We may receive information about you from third-party service providers, such as payment processors, shipping carriers, and analytics providers.

3. Purpose of Data Collection

We use the information we collect for various purposes, including:

• Order Fulfillment: To process and fulfill your orders, including processing payments, arranging for shipping, and providing you with invoices and order confirmations.
• Communication: To communicate with you, respond to your inquiries, and provide customer support.
• Marketing and Promotions: To send you marketing communications, promotional offers, and updates about our products and services, where you have opted in to receive such communications.
• Analytics and Improvement: To analyze how users interact with our Site, improve our products and services, and understand the effectiveness of our marketing campaigns.
• Ad Targeting: To provide you with targeted advertisements or marketing communications we believe may be of interest to you.
• Fraud Prevention: To screen our orders for potential risk or fraud.

4. Third-Party Services and Data Sharing

We share your Personal Information with third parties to help us use your Personal Information, as described above. These third parties include:

• Payment Processors: To process your payments securely (e.g., Stripe, PayPal).
• Shipping Carriers: To deliver your orders (e.g., USPS, UPS).
• Analytics Providers: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• Advertising Platforms: We share information with advertising partners like Meta (Facebook), TikTok, and Snapchat to deliver targeted advertisements and measure the effectiveness of our campaigns.
• Other Service Providers: We may use other third-party service providers for functions such as email delivery, customer support, and website hosting.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Cookie Policy

Our Site uses "cookies" to enhance your experience. Cookies are small data files that are placed on your device or computer and often include an anonymous unique identifier.

• Strictly Necessary Cookies: Essential for the operation of our website, enabling core functionalities like security, network management, and accessibility.
• Performance Cookies: Collect information about how you use our website, like which pages you visited and which links you clicked on. None of this information can be used to identify you.
• Functional Cookies: Allow our website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.
• Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion (Right to be Forgotten): You have the right to request that we delete your personal information, under certain conditions.
• Right to Object/Opt-Out: You have the right to object to our processing of your personal information, or to opt-out of marketing communications.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the contact information provided below.

California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, disclosed, or sold, the right to delete personal information, and the right to opt-out of the sale of personal information. Aqua Luminate does not sell personal information.

European Residents (GDPR)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, please note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

8. Children's Privacy (COPPA)

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Identifiable Information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@aqualuminate.com.